Kobo Touch Download Issues

I have noticed that after the new patch that was just released, a new issue has been coming up with Kobo Touch when trying to purchase books directly through Wi-fi.  This issue happens because many public hotspots require you to connect via a browser before you download.  So, here is how to avoid this problem, if you want to purchase books, directly from your Kobo Touch, using Wi-fi:

  1. From the home screen, touch the drop-down menu at the top (HOME)
  2. Select “Settings” from the drop-down menu
  3. Select “Extras” from the settings screen.
  4. Select “Launch Browser” from the extras screen.
  5. You may now see a list of available connections, if your device detects more than one.  Select the public network (it will probably have “hotspot” in the name), which won’t have an image of a closed padlock beside it.
  6. Your Kobo should then show a box asking you to confirm that you want to connect to the hotspot.  Agree that you want to connect.
  7. You should get the browser coming up, and connecting to the Wi-fi site.  You should then have a little confirmation box pop up saying that you are connected to the network.
  8. You can now close the browser, and return to the home screen, where you can access the Kobo store from the drop-down menu.

 

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